Technical Support

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Technical Support

NOTE: Technical Support is available only for the current product.
Here's how to order SPF/SE.

If you already own SPF/SE, the best way to contact Technical support is...

To obtain support without further delay, please include:

  • Your Name;
  • Your CTC ID number OR your SPF/SE Serial number (found under Menu HELP> Item ABOUT, or on the registration card included in the envelope that contained the original disk. If you purchased your product on our web site, your serial number was your order number, and supplied on your Invoice/Confirmation);
  • Version and Build number, Interface (found under Menu HELP, Item ABOUT); and
  • Operating system.

If you have not mailed or faxed your registration card you can Register NOW on-line .